FAQ Page for Nurse Direct Australia
For Employers
How do I request nursing staff through Nurse Direct Australia?
Answer: It’s easy to request nursing staff through Nurse Direct. Simply fill out the form on our Request Nursing Staff page, providing details about the role, shift times, qualifications required, and preferred start date. Whether you need staffing for NDIS participants, aged care facilities, or other healthcare settings, we can help. You can also email us at team@nursedirect.com.au or call/text +61 470 340 375. We’ll respond during office hours to confirm your requirements and begin sourcing the right candidates for your facility.
What types of placements do you offer?
Answer: We offer a wide range of placements, including:
NDIS Placements: We provide nursing and support staff for facilities and homes caring for NDIS participants, ensuring they receive the specialized care they need.
Aged Care Placements: Our nurses and carers are experienced in aged care services, offering both short-term and long-term staffing for nursing homes, retirement communities, and in-home care.
Disability Support Placements: We provide staff with experience in disability support, including personal care, health management, and daily assistance for individuals with varying disabilities.
Hospital and Acute Care Placements: We can fill roles in hospitals and acute care facilities, covering specialized shifts, temporary vacancies, and long-term positions.
What qualifications do your nurses and carers have?
Answer: All of our nurses are registered with AHPRA (Australian Health Practitioner Regulation Agency), and carers are trained and experienced in providing high-quality support in aged care, NDIS services, and disability care. Many also hold certifications in manual handling, medication administration, and first aid, ensuring they are equipped to handle various healthcare needs.
How do you vet and screen your staff?
Answer: We perform thorough background checks on all candidates, including:
AHPRA registration verification for nurses.
Comprehensive background checks, including police and working-with-children checks.
Verification of certifications and qualifications specific to aged care, NDIS, and disability support.
Reference checks from previous employers or healthcare facilities.
An assessment of their skills, experience, and suitability for various placements.
What types of shifts can I request?
Answer: You can request nursing and support staff for a wide range of shifts, including:
Casual and short-term shifts: Ideal for covering emergencies, leave, or last-minute needs.
Long-term placements: For more consistent staffing needs in NDIS, aged care, and other healthcare settings.
Permanent roles: If you’re looking to fill a permanent position with a highly qualified professional.
How soon can I get a nurse or carer after making a request?
Answer: Once you make a request, we work quickly to find a suitable candidate. The exact timeframe depends on the urgency and the availability of staff, but we typically aim to provide short-term placements within 24-48 hours.
What are your fees for NDIS, aged care, and other placements?
Answer: Our fees are based on the type of placement and the specific requirements of the role. We charge a flat rate per shift for casual and short-term placements, and a one-time placement fee for permanent roles. Contact us for a detailed rate card tailored to your specific needs in NDIS, aged care, or other healthcare sectors.
Do you provide 24/7 staffing solutions?
Answer: Yes, we provide 24/7 staffing solutions for facilities that need support outside regular business hours. You can contact us for urgent requests, and we’ll do our best to accommodate your needs promptly.
For Nurses and Carers
How can I apply to work with Nurse Direct Australia?
Answer: To apply, visit our Join Our Team page, fill out the form with your details, and upload your resume and certifications. We are always looking for nurses and support workers with experience in NDIS, aged care, disability support, and hospital settings. Alternatively, you can email your application to team@nursedirect.com.au.
What types of shifts and placements do you offer?
Answer: We offer a variety of placements across healthcare sectors, including:
NDIS and disability support: Helping participants with daily care, health management, and community involvement.
Aged care: Providing care in aged care facilities or in-home settings, supporting elderly clients with personal care and health needs.
Hospital and acute care: Offering temporary or long-term placements in hospital settings.
Casual, part-time, and permanent roles: You can choose the work arrangement that fits your needs, whether you're looking for flexible shifts or long-term opportunities.
What qualifications do I need to work with Nurse Direct?
Answer: Nurses must be registered with AHPRA and hold relevant certifications (e.g., aged care, NDIS, disability care). Support workers should have experience or certification in disability support, aged care, or NDIS, and possess relevant qualifications such as First Aid and CPR certification.
How will I be matched with shifts?
Answer: We match you with shifts based on your qualifications, experience, and preferred locations. If you have experience in NDIS care, aged care, or hospital settings, we’ll prioritize finding shifts in those areas. You can also indicate your availability for night, weekend, or public holiday shifts.
How and when will I get paid?
Answer: You’ll be paid weekly or fortnightly, depending on the placement and contract terms. Payments are made directly into your bank account, and you’ll receive a payslip with detailed information on your earnings, including overtime and public holiday pay where applicable.
What are the pay rates for NDIS, aged care, and other roles?
Answer: Pay rates vary depending on the specific placement, your qualifications, and the healthcare sector (e.g., NDIS, aged care, hospital care). We offer competitive pay, including higher rates for weekend, night, and public holiday shifts. For detailed rates, please contact us or visit our Join Our Team page.
Can I choose where I work?
Answer: Absolutely. You can specify your preferred locations (e.g., aged care homes, NDIS settings, hospitals) and we’ll do our best to match you with opportunities in those areas. We encourage you to list your preferences when applying or when we contact you for a shift.
Do you offer professional development opportunities?
Answer: Yes, we provide access to a variety of training programs and professional development opportunities, particularly for those looking to further their careers in aged care, NDIS, and disability support. Visit our Training & Development page for more details.
General FAQs
What types of healthcare services do you cover?
Answer: Nurse Direct provides staffing solutions for various healthcare sectors, including:
NDIS: Supporting participants with daily care and specialised health needs.
Aged Care: Supplying staff to aged care facilities and home care settings.
Disability Support: Providing care for individuals with disabilities.
Hospital and Acute Care: Covering roles in hospitals and other acute care settings.
How do I contact Nurse Direct?
Answer: You can reach us via:
Email: team@nursedirect.com.au
Phone: +61 470 340 375
Or through the contact form on our Contact Us page.